I’m not sure exactly when it started but I recently noticed that owner responses to customer reviews are now appearing on Google Local Services Ads… but so far only on mobile.Continue reading “Business Owner Review Responses Appearing on Local Services Ads”
A new style of a Business Profile on mobile search has emerged with a new layout and some interesting features. So far I’ve only seen this style on mobile and only when going to a listing from the 3-pack and the local finder. ‘Years in business’ and ‘Serving location’ may appear below the star rating on this new format.Continue reading “New GMB Style with an LSA Connection”
Earlier today I spotted a section in the local pack that provided the estimated cost of the service I was searching for. This section appeared between the map and the 3 local results. This particular search was for trenchless sewer repair in Orange County, California:Continue reading “Google Testing ‘Estimated Cost Near You’ in the Local Pack”
Google Local Services Ads, a pay-per-lead advertising platform that has been available to several business types in the United States and Canada for a few years now appears to be expanding to additional countries.Continue reading “Google Local Services Ads Expanding to Several New Countries”
The detail profile view on desktop for a Google Screened business in Local Services ads was recently overhauled. There are more visual features and a contact form on the right side where a user can select a service type and request either a text or email from the business. This was previously a pop-up form (and still is if your screen isn’t wide enough). There is also an embedded map of the physical location you can click on to get directions near the bottom of the profile now:Continue reading “Google Screened Local Services Ads Profile Update”
Google has launched or is at least testing the ability for users to request quotes from multiple businesses on mobile search. A “Request Quotes” button may appear above the 3-pack for search queries specific to certain business categories. The category types involved that I have noticed are a few of the main categories in Local Services ads (along with house painters) but this is a Google My Business feature, not LSA.
Google Local Services Ads for attorneys, real estate agents and financial planners have been present in the San Diego and Houston areas since May 2019, but something absent from these listings has been a Google Guaranteed badge or something to indicate which businesses have passed Google’s screening process. The solution Google has come up with is called “Google Screened“.
Google recently expanded Local Services ads nationwide (United States) for 14 verticals:
Google Local Services ads are showing in a couple metro areas now for estate planning attorneys, immigration attorneys, financial planners and real estate agents.
One dilemma businesses in Local Services face is trying to decide where to ask customers to leave a review on Google. Should they send them to their Google My Business listing or their Google Local Services ad?